Privacy Policy

Effective Date: July 2026

Cobalt Clean (“we,” “us,” or “our”) operates cobaltcleanlv.com and provides residential and commercial cleaning services in Las Vegas, Nevada. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

On this page

Consent

Information We Collect

How We Use Your Information

Third-Party Service Providers

Home Access & Service Documentation

Log Files & Cookies

Advertising & Third-Party Sites

Text Messaging (SMS) Communications

Changes to This Policy

Information We Collect

We collect information you provide directly, such as your name, email address, phone number, home address, and details about your property when you request a quote or book a service. We also collect information automatically through standard website analytics and cookies, described below.

How We Use Your Information

We use your information to provide quotes, schedule and deliver cleaning services, process payments, communicate with you about your service, and improve our website and offerings. We do not use your information for purposes unrelated to operating and improving our business.

Third-Party Service Providers

We work with a small number of trusted third-party service providers to operate our business, including platforms that support customer scheduling and booking, payment processing, customer communications, and online reviews. These providers only receive the information necessary to perform their function and are not permitted to use your information for their own independent marketing purposes.

Home Access & Service Documentation

As part of providing in-home cleaning services, we may collect information necessary to access your property, such as entry codes or key instructions, and may take photographs to document the condition of a home before or after service, including for damage claims or quality assurance. This information is used solely to deliver and support your service and is retained only as long as reasonably necessary for that purpose.

Log Files & Cookies

Like most websites, we use log files and cookies to understand website traffic and improve user experience. This may include IP addresses, browser type, timestamps, and referring pages. You can disable cookies through your browser settings; some site features may not function properly without them.

Advertising & Third-Party Sites

Our site may include links to or embedded content from third-party services (such as review platforms or scheduling tools). We are not responsible for the privacy practices of these third parties and encourage you to review their own privacy policies.

Text Messaging (SMS) Communications

By providing your mobile phone number, you may receive SMS/MMS communications from Cobalt Clean, including appointment reminders and service updates. Consenting to receive text messages is not a condition of purchasing any service. Message and data rates may apply, and message frequency varies. Reply STOP to opt out at any time, or HELP for assistance. Your mobile information will not be shared with third parties for their own marketing purposes.

Data Retention

We retain customer information for as long as necessary to provide our services and maintain business records, and in accordance with applicable legal requirements.

Your Privacy Rights

California Residents (CCPA): California residents have the right to know what personal information we collect, request deletion of that information, and opt out of the sale of personal information. Cobalt Clean does not sell personal information.

Nevada Residents (NRS 603A): Nevada law allows Nevada residents to submit a request directing us not to sell their personal information. Cobalt Clean does not sell personal information to third parties for monetary consideration. To submit a request, contact us using the information below.

European Users (GDPR): If applicable to you, you have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. Contact us to exercise these rights.

Children’s Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children.

Business Transfers

If Cobalt Clean is involved in a merger, acquisition, or sale of business assets, customer information may be transferred as part of that transaction. We will notify affected customers of any material change in ownership or use of their information.