FAQs Archive - Page 18 of 23 - Cobalt Clean

Q: Do you have non-toxic or plant-based products?

Yes! We have a set of non-toxic plant-based products for an additional charge for those who have allergies and/or sensitivities to certain chemicals. These products are eco-friendly and contain some natural fragrance derived from essential oils. Your home may require non-toxic or harsher chemicals to get the job done and for a clean to our standards. Please let us know if you have allergies and/or sensitivities upon booking.

Q: What if my chosen services are not finished in time?

An additional booking must be made if we are unable to finish in time. In most cases, this is because the property requires more time than what was booked for due to condition and/or size of the property.

Q: Non-Solicitation Policy

Poaching or other attempts to hire our staff outside of Cobalt Clean are strictly prohibited and not tolerated . We work extremely hard to screen, background check, vet, train, and manage our staff. Additionally, we pay very well compared to other cleaning companies. We treat our staff with care and love, and we work hard to make their employment an enjoyable experience. Time and money resources are consumed to bring you a safe and efficient service. Because of this, any and all attempts of soliciting/poaching our staff will be noted and service will be canceled without possibility of refund . In addition, we may reject any future bookings with you. There are no exceptions.