Cobalt Clean operates on arrival windows, not exact arrival times. This is to ensure we maintain the highest standards on every job, and to have set expectations on when we will arrive. We understand certain appointments can take longer or shorter than expected, so we give our team room to operate with arrival windows. Please be patient if we have not yet arrived.

Because the cost of doing business rises annually, we reserve the option to adjust our cleaning fees on an annual basis. We give as much notice as possible when this must happen. Please understand we are conscious of our clients’ budgets, and only raise rates when our own costs go up.

FAQs Archive - Page 22 of 23 - Cobalt Clean

Q: Federal OSHA Regulations

For the safety of our techs and to comply with Federal OSHA regulations, our staff are prohibited from using ladders or any other surface to reach areas otherwise not accessible from the ground level. Please do not ask our technicians to use ladders or climb onto any surface. Clients are asked to maintain a home temperature of 75 degrees Fahrenheit or below during scheduled cleaning appointments. Cleaning is physically demanding work, and our team members exert considerable effort to ensure the cleanliness and hygiene of your space. Working in excessively high temperatures can lead to discomfort, fatigue, and potential health risks for our cleaners. It is the responsibility of the client to adjust their thermostat or air conditioning settings to achieve a comfortable indoor temperature for our cleaning team. We understand that individual preferences may vary, but we kindly request cooperation in maintaining a temperature conducive to efficient and effective cleaning.