Bookings can be modified, rescheduled, or canceled by the customer up to 24 hours in advance of the booking date. This is free of charge and can be done in the client portal, or by calling/texting us.

However, any confirmed booking that is rescheduled or canceled within 24 hours of the scheduled booking time will be charged up to 50% late cancellation fee. This is to ensure we can pay our staff for travel, time, and losing the reserved slot for the day.