It is our sole mission to provide the best house cleaning experience in Las Vegas. All cleaning technicians are thoroughly trained to enforce this. Occasionally and without intention, our crews may miss something. If after inspection, you find our technicians made a mistake, please contact us within 48 hours of service completion to allow us to correct the issue as soon as possible. Detailed and thorough documentation of concerning areas are required . We will then schedule our correction at our next available time. Please keep in mind any out-of-range service requests, listed above. We will not comply with requests that do not meet the policies above.

While homes may vary in organization and cleanliness, we expect our clients to provide a safe and navigable environment in order to maximize the productivity of our technicians. Please remove all items, clothing, toys, etc away from areas that you would like our cleaning technicians to service. If you prefer that our cleaning technicians remove these items for you, we will be happy to do so but keep in mind this may take time away from cleaning other areas of your home . If 50% or more of any furniture surface is covered with items or knick knacks, our cleaning team will not remove them to clean underneath. When furniture is heavily adorned with items or knick knacks, it becomes difficult and time-consuming to clean underneath without disturbing or potentially damaging personal belongings. If our cleaning team encounters furniture with 50% or more of the surface covered, they may require additional time to clean around the items. In such cases, additional time charges may apply. We do not lift objects that weigh greater than 50 pounds. If you have any irreplaceable, collectable, or expensive objects, we ask that these items be secured or put away prior to service. We will not entertain rude or disrespectful clients. Our cleaners work hard and are trained to be friendly and approachable. Please treat them with kindness. We reserve the right to refuse or cancel service to anyone.